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Apr
21

 

 
Written by:
 @MikeBeas

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Apple has pushed out an update to its suite of pro video editing tools for Mac today, including new versions of Final Cut Pro XMotion, and Compressor.

Final Cut has been upgraded to version 10.2, which adds support for 3D titles, improved color grading and effects tools, support for additional camera formats, and GPU-accelerated processing of RAW footage from RED cameras.

 

Motion now has the ability to create custom environments and materials for 3D titles and export them directly to Final Cut Pro, while Compressor gains the ability to package movies for sale on iTunes.

Earlier this year Final Cut’s existing titles garnered praise as the producers of the movie Focus revealed that they had been so pleased with the app’s built-in titles that they used them in the final cut of the film. Focus was promoted by Apple as the first major Hollywood movie to be edited entirely in the revamped version of Final Cut since it was released in 2011.

Highlighting Apple’s push to encourage video professionals to use the new versions of its software, Apple issued a press release announcing the updates:

 

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Nov
7
Mail Update for Mavericks released !
Posted by UCS IT Support 4 on 07 November 2013 04:49 PM

 

Mail Update for Mavericks

 

Mail Update for Mavericks

 
This update improves stability and compatibility with Gmail, and includes fixes for users with custom Gmail settings.
 
For more information on this update, see: http://support.apple.com/kb/HT6030
 
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File Size: 32.46 MB

System Requirements Supported Languages
 
 
 

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Nov
7

Fix for Mail problems in Apple's OS X Mavericks making its way through AppleSeed testing

Fix for Mail problems in Apple's OS X Mavericks making its way through AppleSeed testing

Apple appears to be making progress with its upcoming fix for Mail in OS X 10.9 Mavericks, as the company distributed a build of the update to developers late Wednesday.



According to people familiar with the forthcoming update, Apple made the Mail Update for Mavericks available to developers outside of the AppleSeed community for further testing, the next step toward a public release.

Apple is asking developers to focus on three main areas with the latest build: Mail compatibility with Gmail, Mail smart mailboxes and Mail stability. A number of users have complained of issues with Mail after upgrading to OS X 10.9 Mavericks, though the company has been mum on the upcoming fix. More specifically, Apple clarifies that the update "improves stability and compatibility with Gmail, and includes fixes for users with custom Gmail settings."

The Mail update was first issued to AppleSeed members last week. At the time, sources said that along with Gmail compatibility, problems with Microsoft Exchange were also mentioned as an area of concern.

Users have taken to Apple's Support Communities forum to air their concerns about Mavericks Mail's many issues, with one of the largest threads, pertaining to Gmail folder behavior, now at over 20,500 views.

As with the AppleSeed version, Apple has not specified when the update will be made available for public consumption.


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Nov
3
Bugs & Fixes: A roundup of Mavericks troubleshooting tips
Posted by UCS IT Support 4 on 03 November 2013 11:31 AM

 

Bugs & Fixes: A roundup of Mavericks troubleshooting tips

 

Apple’s latest operating system update, OS X 10.9 Mavericks, is out. If you own a Mac that supports the OS update, you should get it. Now. You certainly can’t beat the price: free!

While Mavericks is a stable release, it’s not bug-free. This shouldn’t surprise anyone. No operating system can ever make that claim. If you search Apple Support Communties, you’ll find a typical assortment of “1.0” problems. Most are minor and affect only a very small subset of OS X users (sometimes just the one person posting the report). A few items appear more serious or affect a wider range of users. These have often been picked up by the Apple news media. In a few cases, reported problems are not really bugs; rather they represent confusion over how new or upgraded features work. The confusion typically stems from Apple neglecting to document the changes (another common aspect of OS X updates). Incompatibilities between Mavericks and some third-party software represent yet another source of problems. After combing through the pile, I've put together a round-up of what’s been making the rounds:

Text Expander. If you use Text Expander and find that it no longer works after upgrading to Mavericks, there’s an easy, although not obvious, fix. Go to System Preferences > Security & Privacy > Privacy > Accessibility. From here, in the list of apps that you can allow to “control your computer,” enable the Text Expander items. You’ll find more details in a Smile blog posting.

From some apps that don't work after you've updated to Mavericks, the fix is to enable the apps in this list.

SuperDuper! The folks at Shirt Pocket report that SuperDuper 2.7.1 “backs up Mavericks just fine.” However, you may get a “a scary security warning” regarding something called Copy Job. This should be fixed in the next version of SuperDuper!. In the meantime, you can work around the problem by deleting and recreating all your schedules. If this seems like too much hassle, try doing nothing. I had this exact symptom. However, after dismissing the error a couple of times, I never saw it again.

External Drive data loss. As noted on MacFixIt, software included with some third-party external drives may not be compatible with Mavericks. The result can be that Mavericks reports the drive is empty. If this happens to you, check to see if the drive manufacturer has released a Mavericks’ compatible update. If so, install it. Although the install should not result in any data loss, make sure everything is backed up first, just to be safe. Otherwise, you’ll likely have to erase your drive (use Disk Utility here) and restore your software from a backup.

Maps syncing to iOS not working. Over at Cult of Mac, Rob LeFebvre reported being unable to transfer directions obtained from Maverick’s new Maps app to Maps on his iPhone. The fix was a simple one, and a common recommendation for almost any mysterious iCloud-related failure: Sign out of iCloud on your Mac via the iCloud System Preferences pane. Then sign back in.

Mail not remembering your iCloud password? TUAW discovered an odd issue where, after updating to Mavericks, Mail no longer retains a memory of your iCloud password. No matter how many times you re-enter it, Mail keeps re-asking for the password. To solve this irritating glitch, go to the Accounts tab of Mail’s Preferences and click the Advanced tab. From here, check the Authentication menu. If the active selection is not Apple Token, change it.

Shift the Authentication option to Apple Token to remedy password problems with iCloud in Mail.

Preferences cached. Most experienced Mac users know that you can modify an application’s preferences via editing the app's .plist file (typically stored in the Preferences folder of your Library folder). Several apps, including Apple’s Xcode, allow you to do this via an OS X interface. However, OS X Hints found that, starting in Mavericks, any changes you make to .plist files via these apps will not take effect immediately—even if you quit and relaunch the relevant app. An older cached copy of the preferences remains in effect—until some unspecified period of time has passed. To work around this, you can log out and back in. Or you can make changes via the defaults command in Terminal. Changes made via Terminal take effect immediately.

Movies not previewing. Macworld’s own Chris Breen offers advice on how to deal with .mov movie files that no longer show up in QuickLook. The problem is that Mavericks is “very particular about the kinds of movie codecs it allows,” probably so as to better match how things work in iOS (a matching trend that affects numerous aspects of Mavericks). While there is no fix that allows viewing the unaltered movie file the Quick Look, you can still view the movie in QuickTime X, although only after it gets converted to a compatible format. To open and view a movie without converting it, you can instead use the older QuickTime 7 Pro.

Dual display confusion. Mavericks offers improved support for dual display setups. Among other things, the menubar now appears in both displays. You can even get the Dock to shift to a second display. To do so, move the cursor to the bottom of the second display; the Dock will pop up. However, all is not perfect. I’ve found that whenever you launch an app from the Dock, it opens in the display currently showing the Dock. This is true even if the app’s windows were in the other monitor when you last quit the application. Others have reported similar problems when restarting a Mac: all app windows re-open in the main display.

Gmail and OS X Mail trouble. I don’t have the space to go into the details here. Suffice it to say that, if you use Gmail with OS X’s Mail app in Mavericks, you may see long delays before your messages appear. You may similarly find that, after adjusting Gmail’s All Mail setting, your entire archive of messages on Gmail re-downloads to your Mac. This is presumably not what you wanted to happen. Joe Kissell, writing in TidBITS, has all the dirt on this and other conflicts between Gmail and Mail in Mavericks. A bit of good news: 9to5Mac reports that Apple is working on a Mail update that will fix this and several other issues.

Finder folder glitches. Is it taking a long time (like 30 seconds or more) before items appear when you open a Finder window? Do the items sometimes never appear? If so, an Apple Support Communities thread has the likely answers. You may only need to select to “arrange” the Finder items differently. Otherwise, you may have to delete the Finder’s preferences (.plist) file.

Access a tag's contextual menu to get the option to delete the tag.

Delete Finder tags. One of the significant new Finder features in Mavericks is tags. With it, you can label files and folders with tag names that you create. This can help organize and later find related files. That's great. But what if you'd like to delete a tag? I've read numerous articles on using tags in Mavericks; almost all of them fail to mention how to do this. The answer: Select the Finder’s Preferences and click the Tags tab. From here, click-hold on the name of the tag you want to delete. In the contextual menu that pops up, you'll find an option to delete the tag. If the tag name is listed in the Finder's sidebar, you can also access its contextual menu from there.

A personal aside: Hiding delete options in a contextual menu is a design shift that makes no sense to me. In the Preferences list, why not also have +/- buttons for adding and deleting, as is still done in most OS X System Preferences panes? That would make the options easier to discover, so users wouldn’t have to scour the web to learn how to accomplish these basic tasks. Unfortunately, I’ve seen a similar shift in a few other OS X locations as well as in iOS 7, such as in the new hidden way to delete individual texts in Messages. I hope Apple reverses direction here.


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Nov
1

Apple testing Mail update for OS X Mavericks to fix Gmail, stability, and smart mailbox issues | 9to5Mac

 

Since the launch of OS X Mavericks last week, many users have been reporting widespread, various, consistent issues within Apple’s bundled Mail application.

Many of the issues have mainly affected users of Google’s Gmail email service, and some of the issues have to do with receiving messages, sorting messages into folders, and deleting messages.

Apple is aware of the issue and is testing a fix for the problem…

An updated Mail application has been seeded to both Apple employees internally and testers within Apple’s customer AppleSeed program.

The updated Mail app is Version 7.0 and is labeled as build 1822. The OS X Mavericks 10.9.0 Mail app, for comparison, is Version 7.0 with build number 1816.

Apple tells testers that the update fixes issues with Gmail, smart mailboxes, and overall stability. Apple also asks these  users to test for the following:

- Use Mail with your usual Mail accounts, including iCloud, Gmail, Exchange, etc.
- Send Mail messages
- Receive and check for new Mail messages at the intervals you expect it
- Read and move Mail messages to folders on your mail server, folders on your Mac, smart folders.
- Delete Mail messages as appropriate
- Undo move or delete actions with your Mail messages
- Mark messages read/unread in both your mail provider’s webpage and Mail and verify they stay in sync.

The updated Mail application is available as a patch download, not as a full update to OS X Mavericks. Sources say that OS X Mavericks 10.9.1 is already well into development, but it is unclear if these Mail fixes will be available as a standalone update or rolled into that upcoming OS X Mavericks 10.9.1 release. Apple asks testers to provide feedback through a dedicated communication channel, and the company refers to this update as “important.”

 

 

 


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Oct
30
Great Reviews for the new iPad Air (Available at UCS on Friday, November 1)
Posted by UCS IT Support 4 on 30 October 2013 11:07 AM

 

 

 

 

Speed and Power Packed Into a Thin iPad Air - Walt Mossberg - Personal Technology - AllThingsD

Walt Mossberg

 

Speed and Power Packed Into a Thin iPad Air

 

 

One reason for the phenomenal success of the iPad has been Apple’s ability to pack speed and versatility into a thin, light body with long battery life. It doesn’t do everything a laptop does, but for many common scenarios, it has replaced the laptop as its owners’ go-to device. That’s why the company has sold 170 million iPads in just 3½ years.

Now, Apple is raising the bar. On Friday, it plans to start selling its fifth-generation full-size model, called the iPad Air, and this one significantly extends the iPad’s advantages, at the same $499 base price of its predecessor. In a feat of design and engineering, Apple has slashed the iPad’s weight by 28 percent, made it 20 percent thinner and 9 percent narrower, while increasing its speed and retaining the brilliant, 9.7-inch Retina display.

The new iPad weighs just 1 pound, down from 1.4 pounds for the previous top-of-the-line model, the iPad 4, which is being discontinued.

And it has done all this while maintaining the iPad’s industry-leading battery life. In my tests, the iPad Air far exceeded Apple’s claim of 10 hours of battery life. For more than 12 hours, it played high-definition videos, nonstop, with the screen at 75 percent brightness, with Wi-Fi on and emails pouring in. That’s the best battery life I’ve ever recorded for any tablet.

image

The iPad Air, right, is 0.29 inch thick, compared with the iPad 4, left, which is 0.37 inch thick.

I’ve been testing the iPad Air for about a week and found it a pleasure to use. This new iPad isn’t a radical rethinking of what a tablet can be, but it’s a major improvement on a successful product. It is the best tablet I’ve ever reviewed.

That isn’t just because of its slimmer, lighter design, but because Apple boasts 475,000 apps optimized for tablet use — far more than any other tablet platform. (The iPad also can run all of the million or so apps available for the iPhone.) By contrast, the vast majority of apps available for rival Android tablets are just stretched versions of phone apps.

In addition to the new iPad Air, in late November Apple will introduce a new version of its popular smaller tablet, the iPad mini. This second version of the mini will gain the ultrasharp Retina display, with the same number of pixels as its big brother, packed into its smaller, 7.9-inch screen. It is slightly thicker and heavier than the first mini and its base price will rise to $399 from $329. It runs all the same apps as the iPad Air.

I was only able to use the upcoming mini briefly, at Apple’s launch event, and found that, like its predecessor, I was able to jam it into the back pocket of my jeans securely. It isn’t as easy to carry as competing Android models with 7-inch screens, but it works fine one-handed and Apple claims it has up to 40 percent more screen real estate.

These latest iPads do have some downsides. They are pricier than many competitors. Samsung’s Galaxy Tab 3 10.1 can be bought starting at $360. Dell has just introduced a new small tablet, the Venue 7, for $150.

And iPads can get even more costly once you start adding features, because Apple charges hefty prices for extras like cellular connectivity and more storage. A fully tricked-out iPad Air, with both Wi-Fi and cellular connectivity and the maximum 128 gigabytes of storage (up from 16 gigabytes in the base model) will set you back $929.

But Apple has taken some steps to offer iPads for less than in the past. It is continuing to offer the original iPad mini at a reduced base price of $299. And it will sell the 2011-vintage iPad 2 at a base of $399. These models have non-Retina displays and older processors.

Also, unlike some of its competitors, Apple isn’t introducing official accessories to the iPad to enhance productivity and creativity. Unlike Microsoft’s Surface tablets, the iPad lacks a manufacturer-made snap-on keyboard. And unlike Samsung’s Galaxy Note tablets, it doesn’t come with a stylus or built-in apps that can use it.

Apple says it opted not to add these things because many third-party hardware makers produce keyboards, keyboard cases and styli for the iPad. And the company did take steps to enhance productivity and creativity via software by making redesigned versions of its iWork office suite and its iLife creativity suite free with newly purchased iPads.

I found the iPad Air to be much more comfortable to hold for long periods than the last two, heavier models. And I found it to be noticeably faster than prior iPads. Apple claims it offers up to twice the speed of past models. It attributes that to a new processor, of its own design, called the A7, which also will be in the new Mini. This processor, like most PC processors, is what’s called a 64-bit chip, which means it can handle data in bigger chunks.

Wi-Fi is improved with two antennas instead of one. The iPad Air repeatedly recorded higher Internet speeds than its predecessors, essentially matching the Internet speed of my laptops.

Smaller improvements have been made to the cameras, especially the front camera most commonly used for video chats. And the iPad now has two microphones instead of one.

The battery performance of the iPad Air simply blew me away. In my tough tablet battery test, where I disable automatic screen dimming and other power-saving features, and combine video playback from the device’s memory with leaving Wi-Fi on and email working at normal settings, the iPad has almost always met its claims and beat competitors by a wide margin.

But this new iPad Air just kept going, clocking a battery life of 12 hours and 13 minutes, which exceeded Apple’s claim by more than 20 percent. The company says its A7 chip, combined with the fact it controls its own operating system, gives the new iPad the ability to tailor under-the-hood processes so unneeded drains on the battery can be minimized.

Bottom line: If you can afford it, the new iPad Air is the tablet I recommend, hands down.

Email Walt at mossberg@wsj.com.

 
 
Sales@UCScorp.com


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