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Knowledgebase : Mac Troubleshooting

Resetting the original administrator account passwordFollow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator...
Aperture 3: Troubleshooting BasicsLast Modified: March 12, 2010 SummaryIf Aperture 3 isn't starting up properly or performing normally, try these basic steps to troubleshoot the situation. Please note that these steps aren't exhaustive and are not intend...
Products Affected MacBook Pro, MacBook, MacBook Air: The System Management Controller is an integrated circuit (computer chip) that is on the logic board of the computer. As the name implies, it is responsible for power management of the computer. It ...
Start from the installation DVDTo start your Leopard installation, simply insert the Mac OS X Leopard Install DVD and double-click the Install Mac OS X icon. When the Mac OS X Installer opens, follow the onscreen instructions to select your Mac OS X sta...
Cannot delete locked files on external volumesUsers with external hard drives or other storage devices may run into problems accessing files on these devices, especially when attempting to delete files that are reported by Mac OS X to be "locked"...
Desktop blue screen hangs no desktop Fixed by Rebooting in safe mode (Hold Shift Key down at restart) One more regular Reboot (Restart with out holding any key)
DetectX is a dedicated search tool from Applehelpwriter/Sqwarq.com. You can use DetectX to find MacKeeper's (and a variety of other) hidden files on your system. Please read the Notes at the bottom of the link page before using DetectX. For MacKeeper, i...
 ProductsSolutionsSupportSecurityPartnersSophos Anti-Virus for Mac: Home Edition - FreeFree anti-virus that works simply and beautifully. Just like your Mac.By downloading you agree to the EULAOverview Features Tech specs SupportOverviewAs Apple compute...
I had the same problem and it was causing dozens of versions of autosaved drafts to appear in my Trash. (Gmail autosaves drafts at the server level and trashes previous saves. The feature is not customizable.) Try this steps: 1) Quit Mail.app. 2) Log in...
[http://www.igloosoftware.com/campaigns/hello?utm_source=macstories&utm_medium=referral&utm_campaign=blog&mastercookiecheck=1]By TJ Luoma [https://www.macstories.net/author/tjluoma/] Setting up Gmail on Yosemite To add your Gmail account to Mail.app,...
How to Configure Gmail with OS X Yosemite Mail - MacStories How to Configure Gmail with OS X Yosemite Mail By TJ Luoma [https://www.macstories.net/author/tjluoma/] Setting up Gmail on Yosemite [http://minorfall.tumblr.com/post/117612369491/ahhhh-som...
Use Directory Utility - (Mac OS X 10.5 & later)For Mac OS X 10.5 and later you can use the Directory Utility instead of NetInfo. For just Mac OS X 10.5 you will find it in the Application/Utilities folder. For Mac OS X 10.6 and later you start the Dir...
To Reset the dictionary to Defaults move 2 files: com.apple.Dictionary and com.apple.DictionaryServices plist Both located in your /User/Library/Preferences/ to the desktop logout and log back in.  
Here's how to reset your PRAM: 1.Shut down your machine. Yes, all the way down, not sleep or logging out. 2.Press the power button and then press command-option-p-r. You have to make sure you get those keys pressed before the gray screen comes up or i...
Apple - Upgrade your Mac to OS X Mavericks. For the first time, you can upgrade your Mac to the latest release of OS X for free. Just click the Mac App Store icon on your Mac. Download OS X Mavericks. And your Mac does the rest. Follow these steps to be...
How to Use HandBrake on a Mac: 9 Steps (with Pictures) - wikiHow * Steps [http://support.ucscorp.com/index.php?title=Use-HandBrake-on-a-Mac&action=edit] METHOD 1 OF 2: OPENING A SOURCE FILE * [http://support.ucscorp.com/Image:Use-HandBrake-on-a...
MacBook Air, Mac mini: How to use Remote Disc to share DVDs or CDs from a Mac or Windows-based computer SUMMARY Learn how to install Remote Disc on a Mac (that has Mac OS X v10.4.10 or later) or Windows-based computer (that has Windows XP Serv...
(If you want to do the same thing with a regular USB mouse and keyboard, see this article.) Make sure the computer is plugged in to an outlet using the AC power adapter.Verify that Bluetooth is turned on by using the Bluetooth pane of System Preferenc...
How-To: Image Snow Leopard to a Hard Drive for Quick Install Whether your hard drive has failed or your OS has become corrupt, you may occasionally have to reinstall the Mac OS.  Fortunately, Apple does a beautiful job of making installing or ...
iPhone and iPad no longer syncing over wifi. Go to System Preferences>Network>Select Ethernet (left column) then click Advanced Button (lower right of window) Set the IPv6 to Link-Local Only Click Apply. Relaunch iTunes and then in a bit, your i-devices ...
MAC FLASHBACK MALWARE: WHAT IT IS AND HOW TO GET RID OF IT (FAQ) The Flashback Trojan is the latest malware attack to target Apple's Mac platform. Here's your guide to what it is, whether you have it, and how to get rid of it. [1] by Josh ...
Changing the application used to open all files of a certain kind =- 1) In a Finder window highlight a file of the kind you want to change the application to open that kind of file. 2) While that file is highlighted, select File > Get Info or pre...
Is your Mac running slow? Annoying adware, like pop-ups, or malware could be the problem. Malwarebytes Anti-Malware for Mac scans for and removes code that degrades system performance or attacks your system. Making your Mac, once again, your Mac. What...
Quickly Show/Hide Hidden Files on Mac OS X Mavericks & Yosemite | Ian Lunn - Web Designer & Front-end Developer QUICKLY SHOW/HIDE HIDDEN FILES ON MAC OS X MAVERICKS & YOSEMITE JANUARY 6TH, 2014 BY IAN LUNN [HTTP://SUPPORT.UCSCORP.COM/ABOUT/] Show/Hide...
_Remove caches to fix a slow Finder in OS X 10.10.3_ April 20, 2015 [http://www.macissues.com/2015/04/20/remove-caches-to-fix-a-slow-finder-in-os-x-10-10-3/] by Topher Kessler [http://www.macissues.com/author/tkesslermac-com/] 11 Replies [http://www.ma...
Reset a Mac OS X Mavericks or Mountain Lion Password * RESET A MAC OS X MAVERICKS OR MOUNTAIN LION PASSWORD Aug 24, 2011 - 47 Comments [http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/#comments] One of several changes to newer v...
Mac OS X v10.6: About incompatible softwareLast Modified: August 27, 2009Article: HT3258SummaryMac OS X v10.6 Snow Leopard is designed to protect your Mac from certain incompatible software that can quit unexpectedly or cause other issues in Mac OS X v1...
Spotlight and Finder search not working - MacRumors Forums #8 [1] [2] Make sure everything is checked (from Spotlight in System Preferences) and make sure nothing big (e.g. your whole hard disk) is added here If that a...
Optimize your battery settings in Energy Saver preferences From the Apple menu, choose System Preferences.From the View menu, choose Energy Saver.Click Show Details.Choose Battery or Battery Power from the "Settings for" pop-up menu.Choose ...
To transfer files via Migration AssistantBefore performing migration, Restart your old Mac hold letter T key on your keyboard till the FireWire sign comes up on your screenConnect a FireWire cord between both computer you should see the old Mac HD on the ...
Symptoms There are some simple troubleshooting steps you should try if your MacBook, MacBook Air or MacBook Pro won't turn on. Use these steps if: Your Apple notebook's display has no picture after you turn it on.You don't hear any fan or hard disk ...
Mail: Troubleshooting sending it has not been deactivated. Tip: If you see a dialog that states "Enter Password for Account 'name'", this indicates that the email service provider is having an issue with the password used, or there is an issue with the e...
USING APPLE DIAGNOSTICS TO START APPLE DIAGNOSTICS: * Turn off your computer if it is on by choosing Shut Down from the Apple () menu. * Press the power button to turn on your computer. * Immediately press and hold the D key until Apple Diagnost...
Note: Please be sure to disconnect any external devices, printers, hard drives, scanners, and so on (other than the Apple keyboard and mouse) from your Apple Computer before starting up to Apple Hardware test and running the Diagnostic.To start up your co...
1. Back up custom settings you have made in the tablet driver. Click Go > Applications > Wacom Tablet folder > Wacom Tablet Utility > click Backup. 2. Reset the tablet driver. Click Go > Applications > Wacom Tablet folder > Wacom Tablet Utility > on...
Xsan: How to repair the filesystem - Apple Support * Menu * Apple [https://www.apple.com/] * Apple [https://www.apple.com/] * Store [http://store.apple.com/us] * Mac [https://www.apple.com/mac/] * iPhone [https://www.apple.com/iphone/] *...