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Knowledgebase: Email
Apple Mail (Mail.app) not saving to Sent folder
Posted by UCS IT Support 4 on 08 December 2010 12:51 PM

Symptoms

Items in Apple/Mac Mail do not save sent messages to the right folder when connecting via IMAP. The email will deliver normally but a copy is not kept on the server.

Solution

The Mac or Apple Mail client requires that you specify that an IMAP folder be used for Sent mail. This can be simply done by:
  1. Clicking and highlighting the IMAP "Sent" Folder
  2. Clicking the "Mailbox" menu at the top
  3. Choosing "Use This Mailbox For" -> "Sent

     


This will then save sent messages to that folder.

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